Question
What are typical shipping times?
Answer
Graffiti
Canadian Orders
Bikes and Accessories:
Orders ship every Tuesday and Thursday at 3:00 p.m.
Graffiti X
Target delivery is August
USA Orders
Bikes:
Orders received on Monday to Thursday before 7:00 p.m. are shipped the next day.
Orders received on Friday, Saturday and Sunday before 7:00 p.m. are shipped on Monday.
Accessories:
Orders ship every Tuesday and Thursday 3:00 pm
Voodoo & Ghost
Limited units remain. Orders placed now will ship at the end of April / beginning of May.
Accessories
Canadian and US Orders
Orders ship every Tuesday and Thursday at 3:00 p.m.
Voodoo & Ghost
Canadian and US Orders
Batch 1 is sold out. Orders placed now will be shipped in Jul / Aug 2024.
Custom Graffitis
Canadian and US Orders
Orders will ship in 10-12 weeks, possibly earlier.
Note: If a customer requests a refund, please contact the operations department to ensure the product hasn’t been fulfilled.
Question
How will my eBike be shipped?
Answer
We take great care in packaging your bike so it arrives safely in tact. Heavy duty ebike specific packaging boxes are used, so all painted surfaces and LCD screens are protected from damage.
Question
What countries do you ship to?
Answer
We ship within Canada and the United States. Additional charges apply for Hawaii and Alaska.